Privacy Policy

Digitree is operated by Digitree Platforms Private Limited, an Indian company.

For the purposes of applicable data protection laws:

• Digitree acts as a Data Fiduciary / Data Controller when we determine the purpose and means of processing personal data; and
• In certain limited cases, Digitree acts as a Data Processor when processing data on behalf of another Digitree user (for example, when a user collects contact details through their profile).

This Privacy Policy applies to:

• Visitors to our website and users of our tools
• Individuals who create or use Digitree profiles, bio-link pages, mini websites, QR codes, or digital business cards
• Users purchasing or subscribing to paid Services
• Marketplace participants
• Job applicants applying through our Careers section
• Individuals interacting with Digitree’s communications, promotions, or community features

We collect personal data only to the extent necessary for lawful purposes.

3.1 Data You Provide Voluntarily

• Account & Profile Information: name, email address, phone number (if provided), username, bio, profile image, links, business details
• Payment & Transaction Information: billing details and transaction records (payment card data is processed by third-party payment processors; Digitree does not store full card details)
• Communications: support requests, feedback, surveys, or other communications
• Careers Data: resumes, professional details, and information submitted during recruitment
• Marketplace & Community Data: listings, purchases, reviews, or participation details

3.2 Data Collected Automatically

• IP address
• Device and browser information
• Operating system
• Approximate location
• Log files, timestamps, and usage data
• Analytics relating to page views, clicks, and interactions

3.3 Data from Third Parties

• Payment confirmation data from payment processors
• Authentication data from social login providers (if enabled)
• Recruitment data from hiring platforms or partners

We process personal data for the following purposes:

• Providing, operating, and maintaining the Services
• Creating and managing user accounts
• Enabling digital identity features, tools, and utilities
• Facilitating payments, subscriptions, and marketplace transactions
• Improving functionality, performance, and user experience
• Conducting analytics and research
• Communicating with users regarding support, updates, or service notices
• Managing recruitment and employment applications
• Preventing fraud, abuse, and security incidents
• Complying with legal and regulatory obligations

Where applicable, we rely on:

• Consent provided by the user
• Performance of a contract
• Compliance with legal obligations
• Legitimate interests, where permitted by law and balanced against user rights

Digitree is not directed at children under 18 years of age.

We do not knowingly collect personal data of minors without verifiable parental or guardian consent, where required by applicable law. If we become aware that such data has been collected inadvertently, we will delete it promptly.

We may share personal data with:

• Service providers and vendors (hosting, analytics, customer support, payment processing), subject to confidentiality and data protection obligations
• Other users, where you choose to interact or transact through the platform
• Government authorities or regulators, where required by law
• Professional advisors (legal, accounting, compliance)
• Successors or acquirers, in connection with a merger, acquisition, or restructuring

We do not sell personal data.

Your personal data may be stored or processed in India, the United Kingdom, or other jurisdictions where Digitree or its service providers operate.

Where cross-border transfers occur, we implement appropriate safeguards, including contractual protections and security measures, in compliance with:

• The DPDP Act, 2023 and related notifications (India)
• GDPR/UK GDPR requirements, where applicable

We retain personal data only for as long as necessary to:

• Fulfil the purposes described in this Privacy Policy
• Comply with legal, accounting, or regulatory requirements
• Resolve disputes and enforce agreements

When data is no longer required, it is securely deleted or anonymised.

Digitree implements reasonable technical and organisational safeguards to protect personal data, including:

• Encryption in transit and at rest (where appropriate)
• Access controls and role-based permissions
• Secure authentication mechanisms
• Monitoring and logging of system activity
• Regular security reviews and updates

No system is completely secure; however, we take appropriate steps to minimise risk.

In the event of a personal data breach, Digitree will:

• Take prompt remedial action
• Notify affected users and authorities where required by law
• Comply with applicable breach reporting obligations, including those under Indian law

As a Data Principal under Indian law, you have the right to:

• Access your personal data
• Request correction or updating of inaccurate data
• Request erasure of personal data, subject to legal requirements
• Withdraw consent at any time
• Register grievances regarding data processing

Requests may be submitted using the contact details below.

Depending on your location, you may also have rights under GDPR, UK GDPR, or other applicable laws, including rights to:

• Data portability
• Restriction or objection to processing
• Opt out of certain communications

Digitree uses cookies and similar technologies to operate and improve the Services. Details are provided in our Cookie Policy, which forms part of this Privacy Policy.

In accordance with Indian law, Digitree has appointed a Grievance Officer.

Grievance Officer: Ms. Shamali Chavan

Email: grievance@digitree.me

We aim to acknowledge grievances promptly and resolve them within the time prescribed by law.

We may update this Privacy Policy from time to time. The updated version will be posted with a revised “Last Updated” date. Continued use of the Services constitutes acceptance of the revised policy.

For questions, requests, or privacy concerns:

• Email: privacy@digitree.me
• Website: www.digitree.me